We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Ruben the technician did an excellent job.
Comment: Vinny was just fantastic! Efficient and thorough! I loved that I got a call and asked if he could come early!! That was wonderful! Thank you very much and I'll be calling again!
Comment: The tech was pleasant and professional. I was pleased with the outcome of the service.
Comment: Marcus had a great demeanor and he was so pleasant to be around. He worked really hard to do a great job for my husband and I. I will make sure I request him next time.
Comment: Harold was great!
Comment: Not sure of drying time as I was not at the house today to check. Kris was very polite and most helpful. My girlfriend booked this on-line. I assume it was very convenient to do so. I prefer to speak to someone when booking. I was especially pleased to be able to talk to someone when I called. We will definitely be repeat customers.
Comment: Bobby was very professional and knew his job. I am thankful for his hard work and for doing things in a quick, yet thorough way. He is to be commended. Thanks
Excellent service. Arrived at scheduled time and picked up rug. Was delivered the following week as promised. Description of Work: Area rug cleaning
Did a great job with the stains. Description of Work: Carpet cleaning.
Comment: My technician was extremely knowledgeable, professional, courteous and kind.
Comment: The technician that was at my home was FANTASTIC!! He was kind, on time and so so nice. He explained things and showed me some how he would work on certain problem areas. I have been a client of Dalworth for many many years and I will continue to us them and will ask for my technician again. He was great!!
Comment: Service technician was absolutely great! He did a great job, explained what he was doing and was very personable. The chairs he cleaned look great. We are very happy with his service!
Comment: The ordering and service were great. The job went smooth and took 1.5-2.0 hrs. The carpet was well cleane and looks good. The price with the enzyme treatment was a little hig. Although We had 5 rooms and a hall, with the main furniture and beds etc in place the area is fairly small in comparison to the full size rooms .i think the cost was a little high.
Comment: Brian Marshall was our Service Technician and he was very professional, polite and a great asset to your company. Our carpets look great and I will definitely be requesting him in the future. Also, I appreciated that Adam called from your office to let me know Brian was on the way to our house and to give me an ETA. I will recommend Dalworth to my friends. Thank you! Kerri Farrell :)
Comment: JOSE DID A GREAT JOB!
Comment: Did a great job, was thorough and would use again
Comment: The Dalworth representative (Alberto) was an excellent listener, answered our questions without hesitation, helped us review and understand each charge for the work done, and throughout the process worked diligently to complete the task. He worked quickly, and very efficiently. He assisted us in making sure our cats could be moved from one side of the house to the other without getting out the door. He prepared the carpets carefully, looked for stains or pet issues, explained each one carefully and gave us options to solve the problems. When we explained that we had out "Great Granddaughter" (7 months old and crawling) coming to stay with us in a few days, he helped us evaluate the best treatment for the carpets based on the fact that she would be crawling across them for two weeks. Alberto's personality and attention to "business details" were very helpful, and we would readily use Dalworth again, especially if we could get Alberto to do the work.
Comment: Pat and Raul were very helpful and did a thorough job.
Comment: Robert was great - will ask for him next time I have our carpets cleaned ~
Comment: we really like this guy.
Comment: The technician was very friendly, I would definitely use your services again.
Comment: I wish I remember who the representative was who took the order because she was really good. Sam was really good, but maybe next time two people should come out to move the furniture.
Comment: Phone representative was helpful and courteous. I originally mentioned the services I wanted. Was given a (high) quote. Then several discounts were applied ( I appreciated that). But, at the end of the call, I found out one of the services was removed and that is why the price went down. Chris did a fantastic job! He was timely and explained what I may expect after the tile cleaning. Thank you!
Comment: I feel that the pet deodorant and stain removal should be part of the advertised price of the job, not an added on price.