We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Techs did a good job and I was pleased with them. I am not particularly happy with the model of not knowing what the "extra" charges will be until they arrive and think for larger jobs and especially wood restoration that I would have preferred someone come out and quote or at least have web site give some idea of the cost.
Comment: IT WOULD OF BEEN NICE IF TECH HAD DALWORTH WRITTEN ON HIS TRUCK OR LET CLIENT KNOW THAT IT WOULD BE A WHITE UNMARKED VAN. MY WIFE WAS SCARED WHEN WE SAW A WHITE VAN JUST SITTING IN FRONT OF OUR HOUSE FOR 15 MINUTES
Comment: The technician did not vacuum before cleaning. I believe technicians have previously done that for the premium service. Also, he did not move chairs or small end tables, or leave papers to put under the legs of chairs and tables. Otherwise, the carpet is clean and looks good. Joyce Boyer
Comment: Sam, the technician, was an expert and gave us valuable information regarding carpet wear and maintanance . My carpet is the cleanest it has ever been
Comment: Great job. The technicians were so polite and efficient!!
Comment: Craig was very informative and honest about evaluating the condition of our carpets. It had been probably three years since last cleaning. He spot treated the whole carpets, especially the high traffic stained areas. He even cleaned this one area three different times. He told me so long as the carpet keeps responding to his cleaning in that area he will clean it until no response is noticed. When it comes to cleaning carpets, Craig know his business. I would highly recommend that you do whatever it takes to keep this technician. Next time we have carpets clean, and, or we recommend Dalworth, Craig will be the technician we request to clean for us again, or our friends.
Comment: Coastal Vladulescu was my technician for my carpet cleaning. He was excellent, professional, mature and meticulous in cleaning my carpet and making sure the job was thoroughly completed. I will request him next time. G. Wilson
Comment: I was not happy of the carpet being cleaned as stains and they were averase stains, appeared after drying they did not come out, they should have.
Comment: Will use your company again.
Comment: I would prefer not to be "upsold" once I have already chosen services at my home. Otherwise service was excellent and the technician was very friendly as was the rep over the phone!
Comment: Carpets look and smell great. Technician was very professional and friendly.
Comment: My technician was customer service oriented. He answered all my questions about my tile and wood floors for future service. He did an excellent job in cleaning my carpeted areas! All the spots were gone and my carpet looked new again!
Comment: Great job done. Two very nice young men did the service. Yes, I will use Dalworth service again . Thank you Nola
Comment: I ordered both a carpet cleaning and a chair cleaning and it was excellent. Also, the previous day I had my home's AC/Heating ducts cleaned due mold and dust. Fantastic job on both orders and a BIG THANKS to all of you. James
Comment: Everyone that I dealt with was special and treated me that way ! ! ! ! !
Comment: Bobby was great.
Comment: I was very please with all the services. I spoke to Sherry the first time I called for prices and information. Told her I had to save up. When I called back and asked for her she had saved all my info and we worked out something that I could afford and be satisfied with. The tech was also very nice, helpful and efficient. We talked about possibly doing my tile floor when I can afford it. I am very pleased with everything. Thank you Rosemarie Wehrly
Comment: Thank you for great service and friendly customer service!
Comment: Miguel did a great job on my kitchen floor. Very friendly!!
Comment: The arrival time was supposedly 8-8:30 and he got here a little before 9:00 so he wasn't very late
Comment: Very professional 5 star service.
Comment: Tech did not move furniture for whatever reason, but Dalworth refunded me the difference.
Comment: Great technician. Prompt and did a great job.
Comment: From the time the appointment was made to completion time was optimal. Drying time was about 2 hours. Disruption to the household was negligible. Carpets look new. The service technician was polite, quietly went right to work and did and excellent job.