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Comment: We couldn't be more pleased. Adam was very polite and professional and the carpets look amazing.

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Comment: The last two times I have placed an order online, the date or times have been wrong. I was told to order over the phone next time. On the other hand, I LOVE Sam, my technician. He has been to my house before and I am always happy to see him (as is my dog!)

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Comment: Sam was great!

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Comment: Prices are getting higher, I think there should be more specials every now and then. Or coupons.

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Comment: Chris L. was awesome! He made the carpets look great. Plan to have him come back and do the tile in the house too.

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Comment: We received a 30% discount for the service, which made this a Good/Great Bargain. The stain protection quickly added to the cost and ultimately caused me to say your rate became "Fair". We are very pleased with the cleaned carpet and your technician, Ed, was very professional and courteous and was very conscious of our belongings while he worked. I mean by this, Ed went "above and beyond" to insure things were not sitting in such a way that they would break or be knocked over. Saturday service is also very much appreciated! Greg Durski

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Comment: This is the first time a technician has tried to sell me more than I ordered

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Comment: Very satisfied ! Would recommend to friends!!!

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Comment: Very pleased with carpet cleaning and Carlos was very polite and considerate.

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Comment: The tech was extremely professional, I was impressed that your company was totally honest about the carpet and didn't try to up-sale me on getting anything extra for the carpets that I have, this is the first company that I have used that has not tried to charge me extra.

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Comment: You always do a good job.

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Comment: ya'll were extremely easy to work with.

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Comment: Everything was great.

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Comment: He did a good job, I was happy with the work, and would have him back out again.

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Comment: he did a great job!

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Comment: I WAS VERY HAPPY WITH THE SERVICE. I WOULD LOVE FOR THERE TO BE TO WAY FOR MY RENTAL PROPERTIES TO ALL BE LINKED TOGETHER. WHEN I CALL IN IT IS VERY INCONVENIENT FOR ME TO HAVE TO GO OVER THE ADDRESS AGAIN WHEN I KNOW THAT I HAD Y'ALL CLEAN OUT THERE BEFORE. TXU HAS A MUCH MORE SIMPLIFIED SYSTEM WHERE I GIVE MU NUMBER AND THEY PULL UP ALL MY ADDRESSES AND HISTORY

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Comment: I HAVE BEEN WITH DALWORTH FOR YEARS AND I AM VERY HAPPY

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Comment: technician did a beautiful job, my brothers carpet was heavily soiled and it has completely brightened up the room.

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Comment: I had an issue that only one tech was there and he caused damage to wood work on the wall trying to move furniture that was to heavy, I wasn't told only one tech was coming out

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Comment: The tech Monti........was very professional and pleasant...would recommend him

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Comment: whenever I have needed carpet cleaning i call you.

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Comment: I don't remember if I used the website or called. I know I started with the website but called for an explanation. This was several months ago. I have used Dalworth for years and only ONE time was I disappointed.

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Comment: Again, I tried to use you online ordering system and again it failed to apply discounts. Instead of taking 25% off it took $25 off. So again I had to call to speak to a customer rep who again did an excellent job of placing my order and giving me the correct discount, plus an additional smaller discount for my issues with the web site. Your customer reps and your technicians are great.. so why can't you fix your online web site? I have used Dalworth for 5-6 years now and never has the web site worked right and every time I have to call and speak with a customer rep. And every time I fill out a survey I point out the issues with the web site and it appears that every time you fail to address the issues. I would quit using Dalwoth if I had to depend just on the web site. Thank god your customer reps and technicians out shine you web site.

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Comment: Harold was really really excellent he did great job.