We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Technician was goo. Great attitude. We were pleased with the process.
Comment: We are seeing the dog urine spots back in my daughter's bedroom. Can we please arrange for a re-treatment? Thank you,
Comment: I did request a phone call or text giving me a 30 minute notice of the tech's arrival and I did not get this.
Comment: The technician was to have a helper, but no one showed up. He worked very hard and completed a great job. I personally think Dalworth should have done everything to help support their technician, which they didn't.
Comment: My husband and I both felt that Roger did a really good job. He took a lot of time talking with me up front about my concerns, and spent ample time pre-treating the carpet. When he left, we both felt the carpet looked very clean. It did take a while for it to dry but I think it was because he did a thorough job of pre-treating and cleaning. We were pleased.
Comment: My service tech was the best one I've had through Dalworth.
Comment: Tech did great job with what he had to work with
Comment: I was extremely pleased with our carpet cleaner and the cleaning process
Comment: I was impressed with the courtesy, consideration and excellent service of your representatives.
Comment: Roger was fantastic. He was on time, had a great attitude, professional, did a wonderful job.
Comment: The 2 guys did a great job considering the air vents had NEVER been cleaned and the house is over 50 years old. Our house rated in the top 5 as the worst house they had cleaned. But when the left, the vents were clean, the air was fresh and my COPD should not be as bad as it had become. Thank you.
Comment: Roger was my technician and was very friendly, helpful, and did a wonderful job.
Comment: Ricky was here right on time. He did an unusual thing in asking me what I wanted in cleaning my sofa I wanted a full cleaning of the sofa . It was nice of him to give me a choice and because the sofa gets a lot of "sitting''I opted for a deeper clean. He apologized for what he thought were reminents of puppy stain .which I couldn't find!.He did a GREAT job cleaning the carpets and they really Look New as does sofa!!! I will ask for Ricky by name the next time I am in need!!Thanks ! Duane Ballard
Comment: Your service tect was very up front about some of the spots on my carpet, which I appreciated. He was nice, thoughful and very professional. I will more than likely ask for him again when my carpets need cleaning.
Comment: I have used you in the past so I didnt shop around on price
Comment: There was miscommunication somewhere between Aaron the tech and Dalworth call center. My timeframe was 11-1 and I called at 1:05 to see what the status was. Once Aaron arrived he was very knowledgable and worked hard treating all my carpets so I was happy that he didn't rush out of here. He did not get finished until 5:30, which was a bit later than I would of like but again he did a good job. I also feel last time I had service done, there were 2 techs here and I felt my carpets were much drier upon completetion, maybe because the extra person was taking more? Again... For the most part pleased.
Comment: Our service technician Chris was great and did an outstanding job on our carpets.
Comment: Jose did a great job on the carpet and an upholstered chair. He was pleasant and very professional.
Comment: The tech got a spot out that i have been scrubbing and scrubbing
Comment: My technician, Jose (Orlando) Contreras, did a great job! I have used Dalworth many times and he was the best! He got out pet stains, left my carpets much drier than others, and he stood out from the others with his professionalism.
Comment: Very effective and friendly service
Comment: Very satisfied
Comment: I had my hardwood floors done & they look great but I don't think the baseboards were done--- I never saw him doing them & I forgot to mention it. I just figured that since you advertise that service it would just be done.
Comment: I have used the services of Dalworth Clean for several years and have always been pleased. But, I have to tell you that the tech that came this time, James, is the best one that has ever been here. Thank you and thanks to James. Jean Moses