We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Tech did not call when 30 minutes out even though she requested , and noone called, and she was happy the tech waited even though there was noone there. The tech explained things right, he was told by dalworth that they would put fans out, and she asked him about the fans on the job, she was frustrated that the moving of the furniture was not moved and she asked about the furniture moving, she felt she should not have had to tell. The other room where the grand babies were the furniture was not moved either.
Comment: The service representative we had was the best EVER!
Comment: My 16 year old carpets turned out way better than I could have imagined. I will definitely have you guys back on a regular basis.
Comment: Great Service Technician.
Comment: It was treated for pet odor, as always. I've been having my carpet cleaned by Dalworth for years, seems like the price has really jumped since last cleaning!
Comment: Thank you - service techs were very knowledgeable and went well and beyond.
Comment: Technicians were actually early.
Comment: My wife dealt with the technician. We rented a steam cleaner when we purchased the house 3 years ago. There was a significant difference the carpets looked new and the previous owner had pets that left stains. She was impressed with the technicians attention to detail. He also was able to give advice to maintain the carpet. We will be using the service again based on our experience
Comment: Ricky did a wonderful job!
Comment: Your website doesn't explain the differences between the three levels of service...premium, standard and economy. Though I placed my order through the website, it did not register and required a phone call to a Dalworth rep. to complete it.
Comment: Technician very professional
Comment: Nice young man who worked really hard to do a good job. That is the cleanest my carpet has ever been.
Comment: Glenn was excellent in every way. He did a great job. Stanley Steemer had just cleaned a few weeks earlier. I was not impressed with their work. Glenn took his time and was very thorough...I was very pleased with his work.
Comment: Dawn on the phone was very nice and did a good job on follow up...etc. Felipe and Evan did a good job at my house and explained things well.
Comment: I am very pleased with the results of the service. Our air smells and just feels so much cleaner. Thank you for a great job.
Comment: Harold was the service tech. He was a pleasure to have in our home. He provided details about how to maintain our travertine flooring and did a great job on cleaning our high traffic area. I was very pleased with his attitude, knowledge, and service.
Comment: Joe was so knowledgeable and competent. He and his helper, Jake, worked diligently to get the carpets cleaned and the job finished in a timely manner.
Comment: AMAZING JOB!!! We were very pleased with service--carpet looks new!
Comment: Definitely would use your service again Jaime was terrific and did a good job pet odor and cleaned
Comment: I have been so impressed with your technicians. I usually request Ricky, however he wasn't available yesterday-- So Roger came, and he did a fantastic job as well! I was very impressed with his attention to detail. It seems whomever Dalworth sends, they're excellent! The girl on the phone was very nice and professional as well; she did everything she could do to squeeze an appointment in for me as they were all booked up this week. I'm a very happy customer. :)
Comment: Tech went about his business and made suggestions about treatments, without pressure. Did an excellent job.
Comment: Aaron did a fantastic job!!! He got ALL the stains out of our carpet!! Even the ones I didn't think he could get out!! He really worked hard. The carpets look like new! Will definitely use Dalworth again. He also was very thorough in going through each room & pointing out stains etc...
Comment: Glenn did a great job. Will recommend him.
Comment: We had a mishap but another technician came the same day to repair our Sheetrock. We were pleased with the results