We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Dean and Jamie were excellent, doing a great job in less than an hour.
Comment: Very happy with the service. After settling on Dalworth for this job, we only realized that we had used them before, also based on the various reviews out on the internet. They looked good before, and they still look like the best deal out there for the money.
Comment: Our technician Carlos was very personable and professional and should be commended
Comment: Dean was very knowledgeable and actually explained and suggested the process of removing pet urine that had never been explained or suggested by any other service technician. I will definitely request Dean the next time I have my carpets cleaned. .
Comment: Chris was good on the front end and helping solving the scheduling issues, And we appreciate that the tech was able to be flexible and make it to the apartment before my daughter had to leave for work. I do think that you are a little high on pricing but overall everything was good
Comment: I was very satisfied with the cleaning and everything turned out just fine.
Comment: Jasmine was the appointment setter and was very knowledgeable, she sent Brandon a tech that was just as knowledgeable he did a great job, very nice young man.
Comment: Stains I thought would never come out did!! Looks like brand new carpet.
Comment: Craig did an excellent awesome job, he was helpful and even educated us on carpets :)
Comment: Glenn was very professional and knowledgeable. I was so pleased with his service, that while they were packing up to go, I sat down to jot a thank you note that ended up being a page full of compliments. I gave it to Glenn with my payment so I hope the review department asks him for it since I don't have room here torepeat it all. Thanks. -Matt Hayden (a repeat customer)
Comment: Monty is very personable and did a great job.
Comment: I love Bobby my tech. Will only use him !!
Comment: Costel did a phenomenal job of taking out some of the worst carpet stains I've ever seen in a rental home and making it look like he just put down brand-new carpet. I was so impressed, I jumped up and down and actually shrieked. Ha! Honestly, he did a fantastic job and I was extremely impressed. Well done!
Comment: I was VERY pleased with everyone I dealt with at dalworth, from scheduling to the service technician. Great service, good quality cleaning, friendly people. Literally my only question or wondering was that I thought it was odd that the truck had no markings or name on it? Service tech said they had switched to magnetic signs, and that his were stolen. Anyways, wasn't a problem, just found that strange. Thank you though Dalworth for a great clean, and spring fresh carpets!
Comment: One group arrived but had trouble with their equipment, so a second technician was called in (within 45mins) to complete the job. His name was Costel and I have to say, we have had carpets cleaned by Dalworth before and two other well known companies however this time the carpets really do look like new, he did a great job.
Comment: I'm not convinced the smell in carpet is really gone & may have been smarter to just remove the carpet (which didn't settle well with husband). The technician was very easy to talk to and very pleasant. He definitely improved the smelly mess the dogs started & I worsened with my attempts to get rid of the smell. $250 for the one room seemed a bit much but I'd waited more than a week & needed it tended to.
Comment: he did a wonderful job was very happy. thanks you very much I will use you again
Comment: Your Service Technician did a superb job. He greatly exceeded our expectations. His name on our invoice was not clear but if I had his name I would certainly ask for him the next time our carpets need cleaning. l
Comment: Jorge was an excellent service oriented technician. Very thorough, beautiful manners and very nice. I will ask for him in the future.
Comment: The two gentlemen who came out were so incredibly polite and kind. They did an outstanding job, very happy with the service!
Comment: Great service. Note, in some areas that were specially treated, because of more soil, took 3 days to dry. Not much you can do about that.
Comment: I have had the technician, Jose, at my house several times. It is nice that customers can ask to have a person they trust to return on subsequent visits.
Comment: It was expensive- but the carpets look great now. The technicians did a great job!
Comment: Very professional and polite! Accommodating to time frame also! Website had a couple of errors but finally got through.