Tell us how we did!

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: They did a very good job on keeping me informed on when they would be there.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: The phone representative was top notch and Harold Grimes was excellent and he was a fine gentleman.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Brian did an excellent job, we are very pleased.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: The two technicians that came to my house were great! The were right on time and never stopped working. Didn't even take a break!! They deserve a GREAT CHRISTMAS BONUS!!

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Your pricing was fair since they got it cleaner than other companies who came out

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: I was so busy with the move when Tony came by. He went straight to business with minimal supervision. He solved many obstacles and completed the work quickly and completely. Love the attitude. Thank you. Phone representative was great too. Great job on your employees!

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: The tech Chris was very knowledgeable and very professional. He answered all my questions and was very respectful and seemed that he enjoyed his job. Initially I thought the cost was a bit high, but after the job was done, my wiife and I were pleasantly surprised and both remarked how much better and cleaner the carpet looked and smelled,compared to other carpet cleaners we had used the past 14 years. GREAT JOB CHRIS!!!!

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Chris is great! Very professional, friendly, and informative about services.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: I think James did a great job on my carpets.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Richard is always on time, friendly and very competent.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Your service technician was excellent; he was knowledgeable, polite, and very efficient. He explained in detail what had to be done and what the outcome would be. He performed the work (relaying, stretching, and cleaning carpet) in a very timely manner. We were very appreciative that you could send someone on such short notice. We will definitely call Dalworth for future work again.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: I had asked for no scent due to allergies. There was a definite scent that lasted for several hours. That is my only suggestion for improvement.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: The service technician, Jose, was the epitome of efficiency. He was very polite and did a superior job on my fifteen year old carpets. I hope that I can get him every time I need service.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Drying time took longer because we did the pet remediation and had the really soak the carpets. One thing I'm confused about...we had our carpet cleaned about three weeks prior to this, and had DslWorth look at it with a blue light due the the fact a tenant with three dogs had just moved out. They only found one pet stain. Three weeks later, my dog was sick on the carpet right in front of me, so we had Dalworth come again. I had him check the rooms again, and the carpets lit up like a crime scene...at least 15-20 stains in each room. Not to mention, he's house trained. No way my dog could have done that, as we keep the doors to the guest suite closed. I don't understand why the first team didn't catch it. We could have charged the tenant for the remediation.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: EVERYTHING WAS PERFECT

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Tech was on his phone along time while he was doing the carpets. While that was not a big deal to me, as he did answer questions I had along the way, it might be a problem for some people especially older folks.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Ricky was the most thorough tech I have had. He was prompt and courteous and really went above and beyond in his service and attention to detail. I would definitely recommend him to friends and would call Dalworth again for his cleaning services.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: I thought the technician was going to move all furniture that was easy to move. That was not the case for this cleaning as compared to the past.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: he did great, carpet looks good, should give a coupon if we re-have carpet cleaned within 6 months

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: The phone girl scheduled the wrong technician but he did a great job

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: The technician had wet/dirty shoes. I asked him to take his shoes off or wear some cover-ups. He said he could come another day when it was dry. I furnished him with a pair of shoe covers. He had no way to protect the oriental rug, so I laid towels around the sofa. The couch was soaking wet when he finished. Maybe it had to be in order to remove the urine. We kept fans going for three to four days. He said he added deodorant at no extra cost. The sofa looks very nice now, and I appreciate that.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Best cleaning ever!!

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Please give your technicians badges from Dalworth. If there is a change in scheduling please do not forget to let the customer know there would be a change in technicians. When I first called, I was told Adam would be my tech but when I rescheduled it was not mentioned that Tony would be my tech. Also they need trucks with Dalworth on them for security purposes. I likeDalworth but the security of the customer is as important as the quality of work in this security conscious era in which we live.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Tony was very professional, friendly and did an excellent job!!