We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: The young man was very professional and competent. I have a totally positive response as to what he did and how well he didi it. He kept me advised as to when I needed to move as he worked his way through the house and answered all of my questions before and after he performed the cleaning service. I give him a 10 of 10.
Comment: Only one area got protected but all areas were still wet 24 hours later. However, some areas were more heavily soiled and I expect the tech had to work harder on those spots. But even the areas with light soil were still damp...could not put furniture back down. Hopefully another 24 hours will do it but it is a problem having everything in the kitchen and on counters. The tech was extremely polite, nice and friendly and I know he did his best to do a good job.
Absolutely perfect. Chris showed up exactly when scheduled. He went above and beyond explaining and asking exactly what I wanted. Cleaned my carpets BETTER than they have ever been cleaned before. And yes, I've had Dalworth clean my carpets previously. But Chris was absolutely the best! Will ask for his services again. Going to contact after the holidays. Fabulous experience. Description of Work: Thoroughly and professionally cleaned my carpet.
Comment: Technician and his assistant were the best you guys have ever sent us. We will request Joe specifically for our next cleaning. Great job by everyone!!
Comment: Service was excellent, Carpets looked great - tough stains even came out. Only complaint I had is that there is a scratch in my wood floors after the technician left.
Comment: Did not get a call before arrival as requested; I had to scramble to get ready and the tech did not offer to help. What he did clean was fine.
Comment: Had a second visit to address the section of carpet that was over saturated and dried with an odor. Issue appears to be resolved.
Comment: We will definitely be calling Dalworth again for our cleaning needs.
Comment: Always do great work
Comment: Consistently good experience
Comment: The first technician was courteous and explained what was to be done. However, the first job was not satisfactory, so I called for a re-do. The re-do was done on yesterday (11th) and was excellent so far. The Owner/manager came out, was professional, courteous, and assured my wife and I that the job would be completed satisfactorily. The technicians were courteous and went about their job professionally, explaining every step. Great Job and the response to my home was ahead of time..
Comment: Very appreciative of your dispatch personnel keeping me updated on arrival time and availability.
Comment: Very courteous. Excellent job. I was amazed at how well Chris got the stains out in my family room.
Comment: My technician, Alberto, was very thorough and conscientious. He did an excellent job. I will request him the next time I have my carpets cleaned. I thought he was much better than the last couple of technicians who have been at my house. He was also very professional and hard working.
Comment: The best cleaning we have ever had, the price was worth the results.
Comment: Always a good job, no complaints !
Comment: Robert and Ivan were excellent - very courteous and professional. They walked us through what they were doing and let us be involved. They were very thorough, clean and efficient. They definitely went the extra mile. We'd give them an A+. Great job!
Comment: The carpet, particularly Berber in one room took 48 hours to dry. Th day the work was performed wasn't a good day for drying (cool and humid), but we were able to open the house up the next day.
Comment: Each person,today & on initial visit, was very polite. All are assets to your company. Everyone has a "first day" & unusual circumstances can happen. Philippe-spelling?-will do just fine! I am glad you will soon have the equipment on all vehicles to use when the anti microbial solution is used. Our home was treated without it except for the one small unit in bedroom. Today's work finished up what was omitted earlier. Thank you & Best Wishes to all!! Norma Fouts
Comment: Richard has been my technician for about 10-12 years. In good times and bad. I have no desire to have anyone else do my carpets. It is always a great job no matter how bad or good it is.
Comment: Have always used Dalworth to clean my carpets until once last December and I regretted it. Glad I called y'all back. Great service though the add on producers are overpriced.
Comment: It needs to be stated clearly what funiture can be moved and what cannot be moved the online service did not state any of this. js11/11
Comment: Good to get an email the morning of service. Ok to also call and leave a reminder message. BAD TO LEAVE A MESSAGE REQUIRING ME TO CALL YOUR OFFICE AND CONFIRM THE APPOINTMENT I MADE!!!
Comment: The gentleman who provided the service was very nice and professional. It was a pleasure having him clean our furniture.