We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: It was a little more expensive that I expected. I had a coupon. However, I realized it had expired a day earlier when the price did not come up. I did not check the carpet for a day. So I did not check the drying time.
Comment: The techs were so hard-working and focused on the task. They even finshed ahead of when they'd planned! I never recommend a service, since that has come back to bite me, in the past. I will use y'all again, however.
Comment: It was a great experience beginning to end.
Comment: I was disappointed that the stain in my mattress didn't come out, but he did warn me that it wasn't guaranteed that he could get it out. It was a gamble and i lost, wish i couldn't received a discount of some type.
Comment: Richard is great We ask for him every time we use Dalworth.
Comment: Bobby and Cindy are a credit to your company. They were very efficient, pleasant and worked diligently. I am very pleased with the cleaning and stretching they did on my carpet.
Comment: Haven't received receipt for credit card transaction. Everything else very good.
Comment: The tech was a very nice person. He was impressive, cordial, appeared professional. Our carpet is rather new, ( was installed in about a year ago). The tech was impressed with the way we maintain our carpet. We vacuum the walk ways, etc at least twice a week. My wife and I live alone and our seniors. Our only problem was several small blood spots caused from a bleeding toe. We talked with the tech and he said he was reassuring that the spots would not be a problem. When finished, George, (the tech), said he was pleased, that the spots were removed.!!!!!!! As the carpet dried, we saw the area was not clean. I called and made an apt to get the small area ...redone. George is set to come back on Tues. Feb 3rd. We have confidence that the issue will be resolved. The reason I felt the price was slightly high is that we only cleaned several walkways. I do understand that you couldn`t send a tech out here for any less. We certainly are not upset about the price. !!!!
Comment: We'll definitely be back -will request George as our technician
Comment: Cory did a wonderful job. He was polite, respectful and finished in good time. I will use you service again next year.
Comment: Somehow Dalworth had me down for 4 bedroom when I only signed up to have 3 cleaned.
Comment: Hi The tech did not vacuum before he cleaned the carpet and is was part of the Standard package that I paid for . Otherwise he was very friendly.
Comment: Your technician left me 2 tips for cleaning up future spots but I neglected to write them down. Could you email these tips for removing possible future non pet spots and possible future pet spots? Thanks
Comment: I would recommend this company to anyone who asked. Amber was more than helpful when I scheduled the appointment. The technician, George, was polite and extremely competent. My carpet and linoleum look great. Thank you for a really good experience. Both employees I dealt with should be commended for their competence.
Comment: Confusion as to new arrival time. Rcd phone call that Svc would be earlier. But it was not afterall.
Comment: Garry and Kathy always do an exceptional job and are very thorough and knowledgeable!!!
Comment: Costel was my tech and I LOVED him. Very polite and thorough. He did excellent work. Please put a note in my file to send him every time. Thanks!
Comment: Even though Randy was great, he didn't wear a uniform and was in an unmarked van. When he said my name I knew he was the one. The promotion advertised gift cards but I was not offered any or an additional service....don't know what that was about.... I'll probably use Dalworth again and will share with my friends that the service was ok but can't promote that I received more than my moneys worth....you get what you pay for...
Comment: KC and Agel were superb. We had an animal accident in our guest bedroom over the holidays that involved an expensive brand new mattress and carpet. I was very upset about it. I had only scheduled mattress cleaning with the idea I would have the carpet done later. So KCcame in and reassured me as to the procedure and cleaning solutions they used. He walked me step by step as to what and why he was doing. My anxiety was replaced by relief!!! I asked him if he had time to price out and clean the carpet because he had been so successful at putting the mattress back to new. By the end of the visit I had a clean mattress and clean carpet. Eventually I would like KC to come out and clean the other areas of our home. You are very lucky to have KC and Angel on your team! Thanks so much!
Comment: The Dalworth representative did a great job and was very professional. I have already recommended Dalworth to several friends. It was very pleased with the price as well.
Comment: THE TECH WAS VERY KNOWLEDGEABLE AND VERY NICE MAN. HE DID A GREAT JOB.
Comment: two rooms were dry in under 8 hours. the damp areas were high traffic and treated with a protector.
Comment: Harold was extremely knowledgeable and courteous. He did an excellent job cleaning our carpet and tile. I will definitely be using Dalworth again and requesting Harold as the technician.
Comment: I called with an emergency and they responded immediately. That meant a lot to me. I am happy to be a Dalworth customer.