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DEL GIUDICE, R.
GRAPEVINE, TX
Reviewed on July 9th, 2014
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Comment: Dusty did a fantastic job!! Extremely knowledgeable and professional!
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Reviewed on July 9th, 2014
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Comment: DRYING FANS WERE NOT USED
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Reviewed on July 9th, 2014
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Comment: Service was provided at 7/8/14 11 a.m. By next morning as drying was completed a brown tinge appeared at several locations on the cleaned carpet. We called Dalworth today (7/9/14) and a technician will be coming tomorrow morning between 9-11). Hopefully this issue will be resolved then.
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DEMAREST, J.
THE COLONY, TX
Reviewed on July 9th, 2014
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Comment: Most of the carpet was dry in less than 4 hours. A few extra stained spots that required more cleaning were the only ones still wet after 4 hours. Not a reflection on work of the team; its just physics.
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Reviewed on July 9th, 2014
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Comment: I am extremely pleased with this visit. This technician took more care with my needs than any time I have used your company.
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Reviewed on July 9th, 2014
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Comment: Protectant was applied.
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Reviewed on July 9th, 2014
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Comment: Vinny was the technician for this service. He's perhaps the best carpet-cleaning technician I've ever had -- saying that from 40 years of having white carpets! Knowledgeable, personable, efficient and effective. I will ask for him next time.
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GREENFIELD, P.
GARLAND, TX
Reviewed on July 9th, 2014
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Comment: Tech was very polite and professional. May be one area we need to look at bot overall a very great job!
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Reviewed on July 9th, 2014
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Comment: House is for sale, and is empty so I don't know how it took to dry. thank you.
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GRAHAM, B.
HIGHLAND VLLG, TX
Reviewed on July 8th, 2014
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Comment: Our carpet is older and we had some brown spots come up after the treatment. Technicians came out twice and provided excellent customer service, as well as re-treated the carpet to correct the problem.
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WEAVER, C.
GRAND PRAIRIE, TX
Reviewed on July 8th, 2014
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Comment: I thought the price was a little steep, especially with the buy three rooms, get one free. I was very impressed with Sam - he was VERY thorough and went the extra mile - we have never had anyone from Dalworth perform to his ability - he put plastic under each and every furniture leg, towels on the areas where it could be slick. He went above and beyond to use fans as well. We did request the service where the carpets were to dry faster than the other service and still some of the areas were still damp the next morning.
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Reviewed on July 8th, 2014
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Comment: excellent service as always
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Reviewed on July 8th, 2014
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Comment: Marcus was friendly and answered all my questions and concerns.
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Reviewed on July 6th, 2014
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Comment: Not cheap. High quality at a fair price.
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STUBBLEFIELD, S.
ROCKWALL, TX
Reviewed on July 6th, 2014
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Comment: My technician was very good
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Reviewed on July 6th, 2014
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Comment: Robert and Dominic were very professional, explained everything they were doing and showed me videos of what the ducts loked like. They seemed to be very competent in what they were doing and very efficient . They had a friendly manner and seemed to enjoy their work.
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FLYNN, T.
TROPHY CLUB, TX
Reviewed on July 6th, 2014
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Comment: Thank You! Carpets always look great after Dalworth has been here!
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Reviewed on July 6th, 2014
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Comment:
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UNDERWOOD, S.
GARLAND, TX
Reviewed on July 4th, 2014
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Comment: Rep was very personable and courteous. Work was good. Didn't think the price was a bargain but I didn't do much comparison shopping.
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Reviewed on July 4th, 2014
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Comment: We are a regular customer and I find it odd that we have to ask for the online or customer discounts. There should be records that cross reference customer and automatically apply specials. Order online does not work as efficiently as customer service.
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Reviewed on July 4th, 2014
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Comment: Best job you have ever done. Since it had rained I think that was the reason for the long drying time.
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Reviewed on July 4th, 2014
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Comment: Thanks for your dependable service.
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Reviewed on July 4th, 2014
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Comment: I loved Rita and Chuck! They were friendly, informative and always smiling. You are VERY lucky to have them on your team! Elizabeth Maguire
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Reviewed on July 4th, 2014
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Comment: The technicians were excellent! My tile is now lighter in color. I did not know the exact color of the tile because I just moved in. I was pleasantly surprised! It cost a little more than I thought it would as my house is small, but I am happy with the results.