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We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.86
15937 Reviews
5
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12%
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  • ROSS, P.
    IRVING, TX
    Reviewed on April 20th, 2014
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    Comment: Chris did a great job and was very knowledgeable. Regarding the website order, it would be great to have the option to quickly select all room types, sizes, and services provided at once vs. individually.

  • HODGES, K.
    ROWLETT, TX
    Reviewed on April 20th, 2014
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    Comment: If it was not for Dalworth and their pet odor removal...i would be ripping out my carpets!

  • THOMSEN-GARD, D.
    FORT WORTH, TX
    Reviewed on April 20th, 2014
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    Comment: Carpets look great! Thank you Gerad!

  • OWENS, K.
    RICHARDSON, TX
    Reviewed on April 20th, 2014
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    Comment: Daryl is an excellent technician. Punctual, friendly, took the time to explain everything before and after. Asked me to review his work for satisfaction before leaving my home. Please ensure his manager is made aware of this and that he is recognized for his excellent service. It is greatly appreciated.

  • LUSK, L.
    DESOTO, TX
    Reviewed on April 20th, 2014
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    Comment: We were just being cautious in the drying time. We waited until the next day to place furniture pieces back in the areas. (small items) Not a problem.

  • HICKS, S.
    BEDFORD, TX
    Reviewed on April 19th, 2014
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    Comment: Jared always does a great job for me.

  • COOKSEY, R.
    ALLEN, TX
    Reviewed on April 19th, 2014
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    Comment: In talking with the phone representative I understood that the service technician would do the pet treatment if the $99 treatment didn't work. I thought she had said he could do both the same day, but he was not able to do that after we realized the $99 treatment probably didn't help much (we could still smell the odor, even though it was masked by the vinegary-soapy smell). Once dry, we felt that the initial $99 clean did not help at all - in fact it made it worse (although we were told that could happen). When the technician came out a couple of days later and did the guaranteed pet treatment, it was very thorough and once it dried we were happy with the results. We chose to have the kitchen tile cleaned that day too, and it looks great! Some of the solution got on the edge of the carpet and it looks darker. I have been treating it with Shout and it will probably be OK. We were very pleased that Dalworth scheduled us in at a very busy time.

  • ARNOLD, S.
    KELLER, TX
    Reviewed on April 19th, 2014
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    Comment: He did a great job. Glad we used Dalworth.

  • BROOK, C.
    DALLAS, TX
    Reviewed on April 19th, 2014
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    Comment: the carpets dried in the usual time, but the rug that was cleaned took days longer than I was lead to believe.

  • RIVENES, J.
    DALLAS, TX
    Reviewed on April 19th, 2014
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    Comment: One small criticism. I had asked that I be called on my cell when the tech was on his way. He arrived at my door with no phone call. I was fine as I happened to be home. On the flip side, I had erroneously made the appointment a week later than I had needed it. I called the office and the rep was able to fit me in that same day. Very much appreciated. After working with Stanley Steamer and Kiwi I will likely never use anyone but DalWorth. Great experience.

  • Michael B.
    Azle, TX
    Reviewed on April 19th, 2014

    I did use a carpet cleaning company. Yes, I got it from Angie's List. Yes, it was Dalworth Clean. That was fine. The job was fine. It is clean and that's a good thing. Yes, I was satisfied. I am used to cheap so I give them an 'F' on price. Description of Work: They cleaned the carpet.

  • VAN CLEVE, J.
    IRVING, TX
    Reviewed on April 18th, 2014
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    Comment: I think Harold Grimes did an outstanding job. I never rate anything as excellent because that's perfect to me. I am old and have a different perspective.

  • KOGER, M.
    DALLAS, TX
    Reviewed on April 18th, 2014
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    Comment: i was very please. jenny was very pleasant and infomative.

  • MCNAMARA, A.
    WYLIE, TX
    Reviewed on April 18th, 2014
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    Comment: Eric was great. Today though, I notice some spots were not completely removed. Please refer to my email.

  • CRUMP, C.
    MANSFIELD, TX
    Reviewed on April 18th, 2014
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    Comment: Looks great!!

  • WHITE, V.
    FORT WORTH, TX
    Reviewed on April 18th, 2014
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    Comment: The customer service rep did not offer me the discount that I later found online. I called back and she gave it to me. I am a repeat customer, which I told the rep, and feel I should have been offered a discount.

  • RYNELL, J.
    MESQUITE, TX
    Reviewed on April 18th, 2014
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    Comment: The technician did an excellent job.

  • MORROW, G.
    DESOTO, TX
    Reviewed on April 18th, 2014
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    Comment: I started my order online and it refers you to call when the day for cleaning is unavailable. Still should have rec'd the online price. I have another order for April 25th, please send Monty and Andrew. They do a great job, and are very efficient.

  • PLUNKETT, E.
    HUDSON OAKS, TX
    Reviewed on April 18th, 2014
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    Comment: Since it took so long for the carpets to dry ther was a not so pleasant smell. We used out fans and the air conditioning to assit in the drying process.

  • HAYES, M.
    TROPHY CLUB, TX
    Reviewed on April 17th, 2014
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    Comment: Very happy with service pros, carpets were cleaned great. slot was 730-8, arrived 821am, was told 815am, so not terrible. I've already recommended to two other families. I am not sure if the pet odor treatment worked. serve pro was very informative and told me how to help it. Thanks again!

  • WILLIAMS, L.
    EULESS, TX
    Reviewed on April 17th, 2014
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    Comment: Chris was very professional and a hard worker.

  • LEONARD, V.
    FORT WORTH, TX
    Reviewed on April 17th, 2014
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    Comment: Dalworth always does a very good job. This time we had a good bit of tile cleaned and sealed. Also 3 large area rugs were cleaned. It all looks very good.

  • COUCH, JO A.
    GARLAND, TX
    Reviewed on April 17th, 2014
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    Comment: Sam was awesome! The previous job delayed him a little, but the office called me and kept me posted. Perfect!

  • PRUETT, L.
    MCKINNEY, TX
    Reviewed on April 17th, 2014
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    Comment: Frank and Aaron did a good job. Our main concern was the wetness of the carpet and the length of drying time. They understood our concerns and did their best to remove the excess moisture. I would use them again.

Review Central
4.86 out of 5 ( 15937 Reviews )
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